FAQ: Shipping, sizing, returns, materials

Frequently asked questions

Everything you need to know about shipping, sizing, returns, materials and payment. If your question isn't answered below, email us at hello@soravea.com.

How long does shipping take to Sweden and Nordics?

Orders to Sweden, Norway, Denmark and Finland typically arrive in 3–5 business days via DHL or PostNord. Shipping is free on orders over 799 SEK. Tracking is included on every order.

What sizes does SORAVEA carry?

SORAVEA swimwear is offered in EU sizes 34–44 (XS–XL). Handbags are one-size with measurements listed on each product page. Our size guide page has a full body-measurement chart for bikinis and dresses.

How do I choose my bikini size?

Measure your bust and hips with a soft tape measure, keeping the tape parallel to the floor. Match both measurements to our size chart. If you're between sizes, size up for a relaxed fit or size down for a fitted look. Triangle tops run smaller than bandeau styles.

What is your return policy?

You have 30 days from delivery to return unworn items with tags attached. Swimwear must have the hygienic liner intact. Return shipping is paid by the customer. Refunds are processed within 5 business days of receiving the return.

Are the handbags real leather?

No | SORAVEA handbags are crafted from premium vegan leather (polyurethane over cotton or recycled polyester backing). Vegan leather gives us cruelty-free design, easier care, and a consistent texture across every piece. Hardware is gold- or silver-toned alloy.

How should I care for my SORAVEA handbag?

Wipe vegan leather with a slightly damp microfiber cloth. Avoid direct sunlight for long periods. Store in the dust bag provided. Don't expose to heavy rain or perfume sprays. With basic care the finish stays intact for years.

Can I iron SORAVEA swimwear?

No, do not iron swimwear. Rinse in cold fresh water after swimming to remove salt or chlorine, then air-dry flat in the shade. Never tumble-dry or bleach. Avoid contact with rough surfaces like pool edges.

What payment methods do you accept?

We accept Klarna (pay later, in 3 installments, or immediately), Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay. All transactions are secured by Shopify Payments with 3D Secure.

Do you ship outside Europe?

Yes, we ship worldwide. Orders outside Sweden/Norway/Denmark/Finland take 7–14 business days. Customs duties and import taxes outside the EU are the buyer's responsibility.

Is SORAVEA a Swedish brand?

Yes | SORAVEA is a Swedish-designed brand focused on Nordic aesthetics with Mediterranean warmth. We design in Stockholm and produce with trusted manufacturing partners worldwide.

How do I contact customer service?

Email us at hello@soravea.com or use the contact form at soravea.com/pages/contact. Response time is under 24 hours on weekdays.

Are the reviews on product pages verified?

Product reviews are collected from customer feedback, unboxing photos shared on Instagram, and post-purchase surveys. We display the most helpful recent reviews on each product page.